How to remove trojan virus from my PC?Please help

Asked By 15 points N/A Posted on -
qa-featured

Hi everyone,

I scanned my windows PC for virus actually I set the schedule scanner to scan twice in a week with Microsoft security essentials and found trojan virus in it the scan results showed trojan virus and wen I click to remove the virus it is not deleting or removing virus from my PC.Though I don't use internet much very rare then what might be the reason I got trojan virus in to my PC.Please help me how to remove trojan virus is there anyway I can remove it.

SHARE
Answered By 0 points N/A #183009

How to remove trojan virus from my PC?Please help

qa-featured

Hi,

It seems that you have been affected by a Kernel Trojan. You can try to solve it by using the following methods-

Scan in Safemode

  • Restart your PC
  • Before the windows logo comes up, Press F8
  • Choose safemode
  • Do a full scan using Microsoft Security Essential
  • Remove the Trojan

If the above system doesn't work, try using TDSSkiller.zip from Kaspersky.

  • Download TDSSkiller.zip
  • Unzip the download file.
  • Run the Extracted file (TDSSkiller.exe)
  • Click on Change Parameters and check the boxes under Additional Options.
  • Click Start Scan and wait for it to finish.
  • If it finds anything, click Continue to proceed with default actions.
  • Reboot if the software prompts you to do so.

Login/Register to Answer

Related Questions