How to open excel attachments from an e-mail?

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Hello!

I have Windows Vista installed on my computer and I can’t open an excel file received as attachment in an email. Every week I receive an email with updates and I can’t get to open the attachments.

Is there any problem with my connection?

Is there any way I could solve this problem? 

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Best Answer by Clair june
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Answered By 0 points N/A #105255

How to open excel attachments from an e-mail?

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Hi,
 
Do you have Microsoft Excel installed in your system? If not, make sure you have Microsoft Excel installed on it so that you can open Microsoft Excel files. If you do not need to edit these files, you can just have a Microsoft Excel viewer installed instead. This would allow you to open the Excel files but you will not be able to modify the file itself, it would be a read only access. Try and make sure that you have the software that handles the files in the attachment installed in your computer so that you can open the attachments. This should not be a problem with your internet connection.
 
Thank you. Hope it helps.
 
Clair june
Answered By 0 points N/A #105256

How to open excel attachments from an e-mail?

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Hi Marlon

Nothing wrong with your internet connection as you can do other things such as browsing and checking emails. This could be caused by high security settings in your browser. Attachments are considered a potential threat and for good reasons too, they can contain viruses.

Go to the browsers security settings and set the level so that when opening attachments it will ask your permission without running. If this is not the problem then the excel file version is not compatible with your version of MS Excel. For example files made in MS excel 2007 will not be compatible with MS excel 2003.

Answered By 0 points N/A #105257

How to open excel attachments from an e-mail?

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To correct this problem, follow these steps:

  1. Close the e-mail message.
  2. Start Excel.
  3. On the Tools menu, click Options.
  4. Under the General tab, click to clear the ignore other applications check box, and then click OK.
  5. Quit Excel.

Now you will be able to double-click the attachment to open it in Excel, and can save it to the hard disk drive.

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