Every time I turn my netbook on, I can only see the wallpaper.
I can not see any icons.
The start menu and task bar is gone.
It is really blank. I can not use my pc.
How would I fix this?
I can not open any antivirus because there is no icon.
The strength of the virus or a malware is way too strong based on the way you described it. I may have few options for you;
I hope one of these solutions will solve your problem.
There's no solution to recover your desktop in that kind of situation. I had already experienced that when I fixed my neighbor’s desktop. Everything is gone except for the background wallpaper and the Windows Explorer that launches automatically after Windows booted. Mostly, this kind of virus attack is caused by autorun viruses.
This is common to attached in USB flash drives where it hides itself from being viewed normally when accessing with Windows Explorer. It creates a file called autorun.inf and every time the flash drive is inserted in the USB port, it launches automatically without being noticed by the user. It then attached itself to the Windows registry by editing or adding an entry.
Most effect of this virus is creating another folder with a .exe extension. It will make a copy of every folder name it can find and creates each folder with a .exe extension. The original folders are still intact and not deleted, but the virus will make it not visible by editing its properties and hiding it. But the worst that it can do is delete all the files and folders just like what happened in our office’s server.
The only solution I can see here is reformatting your notebook. And try to replace your previous antivirus. If your antivirus is not weak it wouldn’t be intercepted by an autorun worm. I suggest using a Norton Antivirus. Norton Antivirus 2011 is already available in the market today. This is the toughest and most reliable scanner I have ever used. But this is not recommended for slow computers.
Hi Aldrindane
If I base my advice to your problem well, I guess the virus really attacked your OS.
Please do the following to slightly solve your problem.
Hope this can help you.
