How to fix video folder issue in MS Windows XP?

Asked By 420 points N/A Posted on -
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Hi everyone,

There is XP installed on my PC and I am having an issue with my videos folder. The issue which I am facing is, when I create a video my video folder does not open. Actually, I use to create videos with movie maker and as you know after creating or making movies the movie maker saves it automatically.

But when after making a movie, I want to open my video folder it is not been accessed by me and the system software displays a notification that window is having a problem and has to be shut down. Then there is no other option for me other than to select the Ok.

To get rid of this issue I first of all checked my disk free space to see if this issue is causing due to low disk space available in my C drive but there is enough memory available in my drive. After that I scanned the video folder via my antivirus to check viruses and infected file but I noticed that there is no virus or infected file. Lastly, I have tried repairing with XP compact disk but no positive result came out.

I am very tired now due to this issue and I want to know the suitable solution for this particular issue.

So, I want to know How to fix video folder issue in MS Windows XP?

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Best Answer by ktech
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Answered By 0 points N/A #98586

How to fix video folder issue in MS Windows XP?

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Hi Neilbrown,

There could be several reasons why you encounter this type of problem with your “My Videos” folder. This error is usually a result of a corruption. It could be the folder itself, it may also be the files/videos inside, or worse, Windows XP itself.

Here are 10 solutions and things you can do to determine the cause and fix the problem:

1. Test the files – It could be the files or videos inside that are corrupted. If it is, Windows Explorer will not be able to read it properly and therefore give an error. Since you cannot access the “My Videos” folder, use the Search option. Click Start -> Search then find the file. Once found, click to open. If it wont play and still gives you the error, then most likely it is the file that is wrong.

2. Another Route – If the problem is isolated to the “My Videos” folder, try going there through other means.

  • Start Microsoft Word.
  • Click Open in the file menu.
  • Go to My Documents folder.
  • Then right click the My Videos folder and click Open.


3. Using Run – Go to the My Videos folder without double clicking the folder icon:
Press Start>Run. Type: “%userprofile%My DocumentsMy Videos”.

4. Preview Fix – One of Windows XP Explorer’s feature is to show a preview of the selected file in the Details box on the left side of the window. If the file is large and is corrupted, most likely Explorer will take a long time trying to show a preview or will just crash altogether.

To fix this, simply do the following steps: Click Start – Run – type “regsvr32 /u shmedia.dll” including spaces and press Enter. It will remove media preview and fix the problem. To put the media preview back, click Start – Run – type “regsvr32 shmedia.dll”.

5. No Thumbnails – As mentioned earlier, Windows XP has a feature of showing a preview of the selected file. Again, If the file is large and is corrupted, most likely Explorer will take a long time trying to show a preview or will just crash altogether. Another way to go around this problem without changing anything in the Registry, simply change the view of your files to Icon, List or Details.

Here's how:

  • Open any folder, click "View" and choose the view you like to use.
  • Click "Tools" and go to "Folder Options".
  • In the "Folder Options", click the "View" tab.
  • Click "Apply to All Folders".
  • A confirmation message should appear. Click "Yes".
  • Click "OK" to exit the "Folder Options" window.


6. Third party application – There is also a possibility that you may have installed a third party application which also trying to also read the file at the same time. This causes a conflict with Explorer. To fix the issue, start the computer in clean boot state and check if you can play the files successfully. Then perform a clean boot to find the program that is causing the conflict. Once found, disable or remove it.

Click the link for the steps:

How to configure Windows XP to start in a "clean boot" state


7. Missing Codec – Since you mentioned that you are making Videos, it’s possible that a codec that the video needs to play is missing or corrupted also. To fix this, get GSpot http://www.headbands.com/gspot/ It is a popular and free tool to determine and install needed codec for your video files as well as audio compression methods used.


8. System Restore – If it’s the folder that is causing the error, a simple System Restore may just be able to do the trick. Click Start > All Programs > Accessories > System Tools > System Restore. On the Welcome to System Restore screen, select Restore my computer to an earlier time, and hit Next. Choose a Restore Point and confirm it. Next, the computer will be restored to a previous configuration and your PC will restart. Finally, click OK on the System Restore Restoration Complete page.

9. System File Checker – This process compares each operating system file with the ones from the on-disk cache. Then it replace any missing or damaged ones. Have your Windows XP CD ready, System File Checker may need to check it too.
Click Start > Run then in the box type in “sfc /scannow”including the space.

Note: While SFC is running, it’s not advisable to have any programs running, until the scan is complete.

10. Data Execution Prevention – Since you mentioned that when the error message appears, you are not given any other option but to press OK. This may be related the Data Execution Prevention.

To put an exception to the files in the My Videos folder, follow these steps:

  • Click Start>Run, type “sysdm.cpl” and press OK.
  • Click the Advanced tab, click Performance, then click Settings.
  • InPerformance Options, click the Data Execution Prevention tab, and then click Add.
  • In the Open dialog box, go to then click the program.
  • Click Open, click Apply, and then click OK. When you are prompted to restart your computer, click OK.
Answered By 0 points N/A #98587

How to fix video folder issue in MS Windows XP?

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Neilbrown,

I'm very sure your problem is your computer being infected w/ virus. So what antivirus did you use? Anyways, try replacing your antivirus w/ a reliable one. Have a glance of the complete list of reliable antivirus – http://www.av-test.org.

Then, update it and run a full scan on your computer. If the above suggestion fails, try reinstalling the OS so you can start fresh. Okay?

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