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Type: Question
Author: Alex Russo
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Hi Experts,

I am having trouble when I run cyberlink youcam. It gave an error 'can't load GetDXver.dll'

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# (Solution Accepted)

Hi Alex,

Such errors are common when you the software is not installed properly, any package file is missing or skipped while installing, if installation is interrupted or when an newer version is installed over an older version.

So I guess you should have figured out the solution to the problem. You need to completely uninstall Youcam from the control panel. Then find the directory in which Youcam was installed and delete any files or folders. Now you can install it back but be care full not to make the same mistake again.

#

Hallo Alex,

You are getting that error because you used may have used the versions of meadow, for the error has been reported by users who have used that version. It was contained in previous versions of DirectX-a.

You will therefore need to check the place of this file in your Cyberlink installation folders. After that finding it, you will need to replace it with new one that you can download from internet or you can copy a new one there.

Another better solution will be to check if your directX driver is up to date or not. In case it is not,  you will need to update it and then try to install Cyberlink again.

Regards,

Carl