How To Download Free Help Desk Systemthat Can Solve Issues?

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I want a software that can register, iterate and store the result of the issues posted into the server and it should also keep arecord of all the issues. How to download free help desk system?

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Answered By 563925 points N/A #108324

How To Download Free Help Desk Systemthat Can Solve Issues?

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Since you are looking for help desk software for your website, here are several you can try.

Kayako – is a browser-based help desk software for businesses who are just starting up, Fortune 100 companies, government, and charities. They provide customer service to teams of all sizes. They offer two billing methods. You can select to pay every month or every year. Monthly billed is a little higher compared to annually billed.

Both payment methods have the same subscription plans and with free 30-day trial: Standard, Growth, and Enterprise. They only differ in the pricing. For monthly billed:

  • * Standard – costs $29 a month which includes ten (10) collaborators.
  • * Growth – costs $59 a month and includes twenty five (25) collaborators.
  • * Enterprise – costs $109 a month with unlimited collaborators.

For annually billed:

  • * Standard – costs $25 a month with 10 collaborators.
  • * Growth – costs $50 a month with twenty five (25) collaborators.
  • * Enterprise – costs $90 a month with unlimited collaborators.

Zendesk – offers 30-day trial period with four subscription plans which is either billed monthly or annually.

  • * Essential – costs $5 a month if billed annually or $9 a month if billed monthly. This plan offers unlimited email addresses, Twitter and Facebook channels, basic knowledge base, web widget and mobile SDK, and agent macros.
  • * Team – costs $19 a month if billed annually or $25 a month if billed monthly. This plan offers features from the Essential plan including branded help center, customer portal, business rules, performance dashboards, and public apps marketplace.
  • * Professional – costs $49 a month if billed annually or $59 a month if billed monthly. This plan offers features from Team plan plus community forums, multilingual content, business hours and SLAs, CSAT surveys, insights analytics, and custom private apps.
  • * Enterprise – costs $99 a month if billed annually or $125 a month if billed monthly. This plan offers features from Professional plan plus custom agent roles, multi-brand support, ticket forms, multiple schedules, hourly insights analytics, launch success program, and auditing and admin controls.

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