How Come the Other RAM is not Showing?

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My motherboard has two memory slots and I have 512 MB of DDR RAM in one of the slots. I bought another DDR RAM of the same size and thought I could put it in the second slot to have a total of 1 GB memory, however, when I check System Information under System Tools folder, the Installed Physical Memory (RAM) still shows 512 MB. How come the new RAM is not added?

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Best Answer by j4ck5
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Answered By 0 points N/A #96107

How Come the Other RAM is not Showing?

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It is not added because it is likely that your system is not detecting the additional memory. Turn off your computer and open it up. Remove the NEW RAM. The OLD RAM that you have, remove it and put it in the other RAM slot.

Turn your computer and see if it is detected. If it not detected, then that means you may have a bad slot and may need to have your motherboard replaced. If it is detected, then it is possible that the NEW RAM that you have is bad and you need to have it replaced.

Answered By 0 points N/A #96108

How Come the Other RAM is not Showing?

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An additional ram might not be recognized by your system because you could have the memory installed wrong. Check it if you have seated it correctly.

Remove it and reseat it again. Also, maybe you bought a wrong type of memory. Remember that each type of memory is totally different and incompatible with the other memory because they work completely differently.

Any system will only take one memory type but if you are so sure that you have the right type of memory, you are probably running into compatibility issues between the modules when adding a module to an existing system.

Answered By 10 points N/A #96109

How Come the Other RAM is not Showing?

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Hello Loucarl,

You should also check to find out what maximum memory your system can hold. May be your system can hold up to a maximum of 512 MB, meaning 256 MB in each of the slots.

Otherwise, I will advice that you remove the memory chip and blow off any dust that might have entered your system (motherboard) hence blocking the contacts between the memory chip and the memory card slot.

Or the memory chip's sensitive surface could have tampered with due to seamlessly touching it or dropping it on the ground, a case that could mean the memory chip will not function at all.

Hope this helps.

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Regards,
Lee Hung.

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