Help with MS Office connection problem

Asked By 60 points N/A Posted on -
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Hello all,

I have MS Office 10 installed on my pc and it´s been working great. However, today all of that changed and now I keep on getting the following message "Internet connection was lost. Check connection and try again". My connection is fine so I have no idea why is happening, please help.

Thanks.

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Answered By 0 points N/A #138576

Help with MS Office connection problem

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I think you have installed Microsoft Office Click-to-Run and it is recommended for users on broadband connections above 1 Mbps. You have a problem downloading some files that are necessary to run Microsoft Office Click-to-Run.

Click-to-Run wants a Internet access for accurate function.

See more about Click-to-Run.

You have two options to solve this problem.

1. If you need to work with Microsoft Office 2010 on a PC without Internet access, uninstall your Click-To-Run 2010 and shift to regular MSI-based Microsoft Office edition as a replacement. For more details.

2. You can try to update/repair your Microsoft Office Click-To-Run 2010 to fix the problem and continue working with it.

Here’s how to do it.

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