N/APosted on - 06/28/2016
I am starting a business of my own that will include a technical support department. I know it is customary to call it a ‘help desk’, but that sounds very demeaning for the people working there. Can I please get some alternatives as to other names for help desk?
Help, Immediate Help Requested With Other Names For Help Desk.
It is understandable not to want to call your technical support department a help desk. There are several alternatives that are being used by different organizations today. You can consider the following suggestions.
• Customer Support.
• Customer Assistance.
• Technical Aid.
• Guest Relations.
• Customer Relations.
• Technical Support.
Simply try to focus on the customer. They are the most important entity in the context of a technical support department. Depending on the specific nature of your business you may use idiosyncratic terms as well. Make it sound reassuring for the customer.