Headphone not detected in new computer

Asked By 10 points N/A Posted on -
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Hi There!

My headphone is not detected. Please help me for this problem. I bought a new headphone before some days. But my computer cannot detect my headphone.

I check my headphone into another computer. It is fully right and good sound quality. But why my computer cannot detected my headphone? In don't know.

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Best Answer by Shawn Shzigel
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Answered By 0 points N/A #93149

Headphone not detected in new computer

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Hello,

Your Headphone is actually not the main problem. The problem maybe vary and involve in your PC or software. This time, in checking your PC, you must need to have another working headphone. With this, it allows you to visualize the main cause of malfunction system.

If the headphone is working, then its in your software and not in the slot of your motherboard. This for instance will need to reprogram. And If the headphone still not working with your new PC. Then there is a problem occur in your MoBo.

The solution is to return the motherboard and report it for its WARRANTY. HEADPHONE are design to PLUG and PLAY.

I hope this helps you.

Answered By 0 points N/A #93150

Headphone not detected in new computer

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Hello,

There are many reasons your headphones might not work on your system.

One of the problems might be that you might have uninstalled the sound card device driver software from your System which would show a cross mark on your volume icon in the tray pane.

Other problem might be that you might have installed an update of sound card driver which might not support the proper function of these headphones.

Last but not the least problem might be of the corruption of the driver supporting the sound card and microphone input of your System.

Do check these out and you will definitely find out the solution to your problem.

Answered By 0 points N/A #93151

Headphone not detected in new computer

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Where did you plug in your headphone? If you plug your headphone in at the rear jacks of your sound card, does it work? Does it work if you plug it in the front panel? Does your motherboard or sound card have HD (high definition) audio or does it have AC '97 audio?

You didn't say where you plugged it in but I assume for now that you plugged it into your CPU chassis front panel audio jack. I am also assuming that your motherboard has HD audio.

Most computer cases have built-in front panel audio jacks. However, those front panel jacks are commonly for AC'97 audio. New motherboards on the other hand usually have onboard sound and have HD audio. One crucial difference between AC'97 and HD audio is the location of the "sense" pin.

This pin is what tells the sound card that an audio device (such as a headphone) has been plugged in. If the sound card, does not detect the insertion of a headphone, it will not switch the sound output from the rear to the front which is why the sound still comes out of the speakers instead of the headphone.

For your headphone to work, you should plug it in to the rear audio jack (green color coded jack).

If you have Realtek audio, just follow the settings in the screenshot below.

realtek HD audio manager-device advanced settings

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