Having trouble with downloading and installing software – Can anyone help?
Good Day Sherry,
Your issue here involves software matters, as I understand you cannot install an upgrade to your flash player and others, as for me my first impression to this is, I will check if I have some viruses in my computer, so better check it by using reliable anti-virus software, check also your registry if there some malicious entries there.
After you have cleared the mentioned issues above, try to remove the previous version of the software that you would kike to upgrade, it is better to have a fresh installation after you experienced some issues, and check also the file that you downloaded is working accordingly.
I hope in one way or another this gives you some help.