The graphs I had in the dashboard are not working properly

Asked By 120 points N/A Posted on -
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Hi Experts,

I have a problem with my OBIEE 10.1.3.4.1 in the graph works.

The graphs I had in the dashboard are not working properly.

After clearing the caches and the loaded files the problem remains the same showing Error Codes ETI2U8FA.

I was wondering if you can solve the problem for me.

Regards.

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Answered By 0 points N/A #131576

The graphs I had in the dashboard are not working properly

qa-featured

Hi Jefrey Downer,

I searched a solution for you maybe this will help you solve your problem.

Error Codes: ETI2U8FA:

It may cause of two factors one is the Java Host Process for Chart Server is not running or you have to change the Javahost Port Number but you forgot to update the instanceoconfig.xml file with the new port.

Note that in time you change the Java Hostport number with default (9810) in config.xml file of Java Host you should also need to update the instanceconfig.xml file of Analytics Web Server with the new port.

The new name-value pair that you need to add is these:

JavaHostProxy>
<Hosts><Host address="myhost.domain.com" port="newport>" /></Hosts>
</JavaHostProxy>

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