Getting “Internal Error” when stopping Nero Express

Asked By 20 points N/A Posted on -
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Hi experts,

I have installed Nero Express 6.3.1.17 on my computer.  When I try to stop the application, I get this message below:

Nero Express

Internal Error

I never expected to see such an error.  I have no idea what might have caused this.  Please help me figure out a solution for this issue.  Thanks a lot!

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Answered By 0 points N/A #94887

Getting “Internal Error” when stopping Nero Express

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Have you tried uninstalling and reinstalling the application? A search on Nero's official website did not prove fruitful as they don't have the documentation for that particular error. So, the next best thing to do, is to try and remove the application first from your system and reinstalling it. Now depending on your OS, there are multiple ways how to do it, but since you're using Windows, you can go to Add/Remove Programs to do this. Let the window populate first with the applications installed in your system, select the version of Nero and just select Remove. Nero also has a latest version out now which is version 11 so you may want to try to use that instead of your current version. Hope that helps. Cheers!

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