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Type: Question
Author: Finlay
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I just upgraded to windows media player 11 and added new music but I've been getting an error:

"cannot find file". 

How should I resolve this error? 

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# Comment Id: 65076

The cause of this problem is that the Windows Media Player Library database has been corrupted. To solve this, you have to clear the Windows media Player Library database. This is how to do it if you are running Windows XP:

1.       Exit the Windows Player.

2.       Go to your Start button.

3.       Click Run.

4.       Type %userprofile%\Local Settings\Application Data\Microsoft\Media Player.

5.       Click OK.

6.       In your folder, select all the files there.

7.       On the File menu, click Delete.

8.       Restart the Media Player.

Windows will just automatically restore the database.

After the steps above and still you encounter the same problem, try to clear the Windows Media Player database cache files. Follow the steps:

1.       Close the Windows Media Player.

2.       Click Start.

3.       Click Run.

4.       Type %userprofile%\Local Settings\Application Data\Microsoft\.

5.       Click OK.

6.       Look for Windows Media Player folder.

7.       On the File menu, click Delete.

8.       Restart the Media Player.

Windows will automatically restore the database.