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Type: Question
Author: Himali
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I recently received an e mail with an attachment, and it was not in the junk mail or notified as a spam. But when ever I tried to open the attachment, my computer got stucked and also the system did not support the way of rebooting in the proper way, which caused me to switch off the computer to restart. Why does this happen? The virus guard is also enable and up to date and does not show any significant active threats. What should I do to view the attachment?  

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# (Solution Accepted)

Hi,

  • May be it is the problem of your system components. If you have very low hardware configuration for our computer then you will face problem like that. Because loading email box will cost more of your system memory. So you need at least 64 mb or more then that to load email box.
  • There is a way to solve it. If you are using G mail then try to load it with its basic HTML format. It will use very less memory. If you are using other email server then try to load them in very simple version. This way you can open email box in small memory.

# (Solution Accepted)

Don't always rely on your email server's spam guard. It's not a 100% spam proof guard. Programmers can always and will always find a way to evade being noticed by the anti-spam guard of most webmail servers in the internet. Like me for example, I always receive an email from an ad website. I added it to my contacts. But even if these emails I receive from them are legit, they are sometimes moved to spam folder. I don’t know how spam guard really classifies every email.

And another thing is, if you are not familiar with an email you just received and an attachment is included that is intended for you to download as what the email’s message says, don’t download the attachment. They are sometimes in the form of a .bat file, a .zip file and sometimes .doc file. If you are really curious about the attachment, be careful when downloading it so you will not accidentally launch it. I tried downloading once when I received an odd attachment. It was a .bat file. After downloading it I tried editing the file because it is a batch file so I know its contents are all texts. But I was wrong. When I opened it in notepad, the content was in a binary code just like in the explorer.exe of Windows. It is an executable program file and not a batch file. So that time, I know the attachment is like a virus or a bot that is intended to hide in my computer.