Gets an error when executing Microsoft Dynamics CRM

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I intermittently get this error 9 (see below) whenever I execute Microsoft Dynamics CRM. My current environment is Win 2008 R2, Outlook 2010 and CRM 3.5. Is this a registry problem? I am not too keen to change the registry of our server. 

Anyway, is there any other way? Hope you can help me.

An error occurred while calling the callback:”HrGroupGetVisible”

Custom UI Runtime Error in Microsoft Dynamics CRM

An error occurred while calling the callback:”HrGroupGetVisible”

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Answered By 0 points N/A #111883

Gets an error when executing Microsoft Dynamics CRM

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Hi RubyP,

To be able to fix your problem, please do the following methods:

  1. Exit Microsoft Dynamic CRM.
  2. Click start.
  3. Click run and then type in regedit.
  4. Click OK.
  5. Find the location of the following in the subkey registry:

hkey_classes_roottypelib2df8d04c-5bfa-101B-bde5-00AA0044DE52}

  • Select export after clicking the 2.4 registry keys.
  • Don't forget to save the export on your desktop.
  • Make a backup and then click 2.4 registry keys again.
  • Click delete

I have used this solution when I encountered the same problem as yours. It really worked for me so I hope that it will work for you too. Good luck and have a nice day.

-Zorian

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