Get messages from the server monitor- “Secure Connection Failed”

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I'm running a WP blog and recently I get messages from the server monitor- "Secure Connection Failed","SSL received a record that exceeded the maximum permissible length." and my users are telling me that they can't login. Why does this happen?

 

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Best Answer by Allen Kenneth
Answered By 0 points N/A #111164

Get messages from the server monitor- “Secure Connection Failed”

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Getting the error message “SSL received a record that exceeded the maximum permissible length” means that SSL remote peer system has flawed implementation, and that it is violating the specification for SSL. To have this resolve, please try the following:

  1. Login to your WHM
  2. Then scroll down to the “SSL/TLS” section
  3. This time, open “Install a SSL Certificate and Setup the Domain”
  4. Now, click on “Browse” then choose the problem domain
  5. Once you have your data loaded into the fields, change the “User” field into “nobody”
  6. Check if the IP address field is correct then hit the “Submit” button
Best Answer
Best Answer
Answered By 0 points N/A #111165

Get messages from the server monitor- “Secure Connection Failed”

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Hello Eric,

 

It seems that there is an error with configuration on the server relating to the SSL.

  1. Backup all your WordPress files to a separate location
  2. Also backup the current database using PHPMyAdmin
  3. Upload new WordPress files.
  4. Open PHPMyAdmin and open the options table, edit “active_plugins” record using the following method.
    – Copy the active plug-ins list and paste it into a notepad for more reference.
    – Delete everything in “value” section of the active_plugins list and save.
  5. Log in to WordPress  administrator section.
  6. Then upgrade the WordPress database.
  7. If you prompted back, log in to your WordPress administrator section again.
  8. Upgrade the proper plug-ins and activate them.

    Or try getting in touch with the hosting provider to see if they can do the fixing for you.
     

Hope this method will help you!

 

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