Hi there,
I cannot install Flash Builder plug-ins because of this error that appears every time I try to do so. I have contacted the support from Adobe and it passed almost 2 weeks and no answer from them. Can I get some help from you experts ? What I did wrong ?
Thank you !
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 6
https://helpx.adobe.com/support.html
Answered By
de Blair
10 points
N/A
#180437
Flash builder error installing some plug-ins
Hi,
This error code indicates the generic failure happened during execution of commands. It generally popped up when installation is finished including some error. Some of the basic error-handling techniques are as follows:
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Restart computer in “modified mode” or “repair” Microsoft Windows Installer and reinstall the Creative Suite.
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Look over install log file for “Exit 6”: There you can find a screen “There are problem with your installation”, just after summery information. Analyze the solutions associated for every specific kind of error as listed below (from Adobe support website)-
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Unable to preserve owner and group of <filepath>
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Unable to restore permissions of "<filepath>" to <mode>
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Unable to copy file from "<source>" to "<destination>"
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Unable to set owner and group of <filepath> to <uid> and <gid>
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Unable to delete directory <path>
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Unable to set permissions of "<filepath>" to <mode>
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Unable to get permissions of <path>
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Unable to preserve owner and group of <path>
According to your error type, try out the work around specifying in the Adobe support website. Link is here.
I hope this will be helpful to you.
