N/APosted on - 03/03/2012
Since yesterday we have been receiving pop-up messages on out Windows XP and Windows 7 client PCs. The error says “Fcagte.exe Application Error. The instruction at 0X7777e4b4 referenced memory at 0X00000012. The memory could not be written. Click on OK to terminate the program.” This error incurs after our recent VSE 8.8 upgrade. When clicking on the OK button on the pop-up alert, the Fcagte.exe will restart. We have tried to re-install DLP but the same error appears. How can I fix it?
Fcagte.exe Application Error after upgrading to VSE 8.8
If you are using McAfee VirusScan Enterprise 8.8, if that’s what meant by VSE, I’m not sure if it is an incompatibility issue but it is possible since this is an upgrade just like what you said. If your previous version does not encounter any problem and this problem just happens right after you upgraded to a new version, then it is more likely to be an incompatibility problem.
Your computer must be running on Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows XP, Windows Vista, Windows 7 operating systems. Your Windows should have Microsoft Windows Installer 3.1 or later version already installed before installing McAfee VirusScan Enterprise 8.8. It requires 500 MB of available hard disk space and should have at least 1 GB of RAM installed on the CPU. The more RAM you have the better.
Check your system again if it meets the above specifications. This will help you figure out what seems to be the cause of the problem.