Failure when editing offsite settings on Symantec System Recovery 2011

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Dear Friends,

I am attempting to create a backup of all my videos on a USB disk using Symantec System Recovery 2011. But I cannot save the backup settings because of an error generated by the API. It says that the backup settings could not be saved as the system cannot find the path specified when editing offsite settings. I chose to create SSR Disk on USB in the Create Symantec System Recovery Disk panel and selected this USB from a list of available devices. Then why does it give me path cannot be found error when editing? Do you anyone have any ideas? I am waiting for you to share your ideas on this issue. Regards

Cannot save backup settings.

#NAME?

— The system cannot find the path specified. (Exception from

HRESULT: 0x80070003)

(UMI:V-281-429-48162)

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Answered By 0 points N/A #178125

Failure when editing offsite settings on Symantec System Recovery 2011

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Hi Margaret,
The error is because the sectors drivers are not properly detected by SSR.
To resolve this error follow the steps as mentioned below:
1) The 'PathInfo.exe' runs to show the sector size on the copy disk
2) User need to attach the backup running for the offsite copy to run
3) Restart the system after the attachments are completed
4) Apply the 512 byte sector drives are recommended to avoid the errors
5) The backup settings will be saved and the error will be solved

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