N/APosted on - 01/15/2014
Recently I added a new email account to Outlook and after I did all the for the new account this window appear and I am stuck with it because I don’t know what happened. I clicked Deny button because I am afraid that something will happen to my current account if I click Allow. I need someone to tell me what this means? If is bad or not and please help me to set up a new email account in Outlook.
Outlook was redirected to the server
autodiscover-s.outlook.com to get new settings for your account
rm [email protected] microsoft.com. Do you want to allow this server to configure your settings?
Click Allow only if you fully trust the source, or if your Exchange administrator instructs you to.
Always use my response for this server
Failed to add a new email account to Outlook
This problem is for occurring maybe the Autodiscover CNAME record is not existing for your email domain.
To narrow down this problem, follow the steps”
1. Be sure that the Autodiscover CNAME record exists for your email domain. To be sure follow the article use a CNAME Record to Enable Outlook to Connect & check the Autodiscover connectivity is working perfectly at https://testconnectivity.microsoft.com/
2. Delete the existing account and create a new one.
Remove the folder “~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity”.
Start Outlook. From Outlook >> Preferences >> Accounts, you’ll be able to configure the account.
This is just a warning message that Outlook will show to configure settings according to their server. If you press “Deny”, everything will go on normally. There’ll be no problem with sending and receiving mails.