Exchange ECP suddenly gets crashed

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Hello,

Exchange ECP gets crashed while login in exchange admin center. I am using windows 2012 standard server. Any idea to resolve this annoying issue would be appreciated.

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Problem signature:

Problem Event Name:     APPCRASH

Application Name:          IEXPLORE.EXE

Application Version:        10.0.9200.16384

Application Timestamp:               5010aee0

Fault Module name:        StackHash_9aaa

Fault Module Version:     6.2.9200.16384

Fault Module Timestamp:            5010ae7a

Exception Code: c0000374

Exception Offset:            PCH_94_FROM_ntdll+0x00040DA8

OS Version:       6.2.9200.2.0.0.272.7

Locale ID:         1033

Additional Information 1:            9aaa

Additional Information 2:            9aaa0c2d7d05fa4fc209ceff22a5836f

Additional Information 3:            80f4

Additional Information 4:            80f40add635e65e3177ecf25ae3f3be6

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Answered By 0 points N/A #170673

Exchange ECP suddenly gets crashed

qa-featured

Hi!

Here I am to provide you solution or option for you to solve this problem.

First of all, you need to know the cause of this problem. Your computer might be a part of group that is denied the ms-Exch-EPI-Token-Serialization user right.

The solution is simple. You just simply drag your computer out that group. The list below will show you step by step solution:

1. Firstly, click on Command Prompt button.

2. Then, type this sentence: gpresult / scope computer / r into that command.

3. You can see which group are you. If you are in group that is denied the user right simply uninstall that Exchange ECP.

4. Finally, problem solved when you download and install back that Exchange Server ECP.

 

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