Home > Solution Categories > Linux > Error while Installing Adobe AIR on MAC
Question
No of visitors who read this post: 773
Category: Linux
Type: Question
Author: Cher1
No votes yet

I am having a serious problem while trying to install Adobe AIR on my Mac, I’m running OS X 10.5 leopard, A while after launching the Adobe AIR installation a window appears citing this error:

I’ve checked over and over that the account I’m using has administrator privileges but  the problem is far from being solved I hope I would find an answer her and thanks

Error:

An error occurred while installing Adobe AIR. Installation may not be
allowed by your administrator. Please contact your administrator.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

# (Solution Accepted)

Submitted by Mdammad on Sat, 2011-09-10 20:18. Comment Id: 28061
  • First of all make sure that there aren't any previous versions of Adobe AIR installed in your OS X.
  • Uninstall any previous versions of Adobe Air by simply deleting Adobe Air from Applications folder. 
  • In case its not happening, uninstall it through command-line 'ssh' by using following command.
  • sudo "./Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer" -uninstall
  • sudo invokes the administrator from command line, if asks for password, give it and it'll uninstall.
  • Now install the Adobe AIR after downloading .dmg file from Adobe. Double Click it, it'll mount on the desktop with same name. Double Click the mounted icon. It'll open a finder windows, just drag and drop the Adobe Air file to Applications folder. Its done.
  • Now close the finder window, then eject the mounted file and save the downloaded file for future usage.

# (Solution Accepted)

Submitted by Viviangreen on Sat, 2011-09-10 20:39. Comment Id: 28066

Cher1

It seems as if you have an older version of Adobe Air already installed on your machine. Before attempting any installation of adobe Air, please check your system to ensure one was not installed before. If so, you need to uninstall that version and install the current version. In addition, you must have administrator’s privilege for installation of Adobe Air to be a success. To uninstall previous version of Adobe Air using your Mac machine, go to:

  1. ‘Applications’
  2. Open the ‘Utilities’ folder
  3. then double click on ‘Adobe Air Uninstaller’

If you are still having trouble uninstalling it, use this command sudo "./Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer" -uninstall.

When you have uninstalled Adobe Air, please proceed to installing the newest version. You can also visit http://www.adobe.com/support/documentation/en/air/2/releasenotes_users.html for more info.

Previous Previous Page
137 of 152
Next Page Next