Error when installing drivers & software for Photosmart C410a

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Hi,

I am using Windows 7 SP1 64 bit and have a PHotosmart C410a but I am receiving the following error message whenever I apply a Windows update using Printer that was working fine but now it is not working properly. I have spent so many hours to resolve this issue but I need an expert’s suggestion for the best resolution. Help me to fix this problem.

Thanks in advance.

Error:

Error Situation Code: 30547925

The following lines were retrieved from the installation error logs.

+00000000000017686528|s|Now launching=X:hpzprl40.exe –inf –mpreload_drivers “-*Stub” “198140” “/rerun” “1” –lXXX –f

“X:hpoins52.dat” –Validate No t” –Validate No

Failed to add catalog file for

‘X:hpoc410_u.inf_amd64_neutral_15ddec3932b5005bhpoc410_u.inf’.

SetupINFsListedInDatFile failed with fatal error during installation.

Exit code=1603

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Answered By 0 points N/A #176118

Error when installing drivers & software for Photosmart C410a

qa-featured

Hi,

  Just reinstall the software by disabling auto updates with other recommended options Make sure you are doing the same with administrator privileges (right-click the setup file and run as administrator/login as administrator). Try installing the software in a clean boot state and check again.

Another way is to disable antivirus programs, windows updates and other start up services. Now clean install the latest drivers from HP site again. Lastly go through the official troubleshooting methods for such issues.

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