Error in Pro Tools 9

Asked By 60 points N/A Posted on -
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Hi Experts! I am currently using Digital Audio Workstation (DAW) Pro Tools 9 on my computer and a Focus rite Scarlett 8i6 audio interface.

I keep getting this alert recently:

Audio processing could not complete due to conflicts with other CPU task or a potential clocking issue. If this occurs often, verify your sync cables or tery changing the HW Buffer Size setting in the Playback EngineDialog. In most Cases, a larger HW buffer size will prevent the problem. (-9129) OK To get rid of this error, I always check the Playback Engine Page to ignore the error during playback or recording. But I am still not getting any audio output on my 8i6. Can anyone please help me fix it? My computer specifications are as follows:

Model : HP-Pavilion FQ512AA-ABA m9402f
Processor : AMD Phenom(tm) 9650 Quad-Core Processor
Speed : 2.31GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 4x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size
L3 On-board Cache : 2MB, ECC, Synchronous, Write-Back, 32-way, 64 byte line size, 4 threads sharing

Mainboard : PEGATRON CORPORATION NARRA3
BIOS : Phoenix Technologies, LTD 5.14 06/20/2008
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6.88GB DIMM DDR2

Chipset: AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed : 2x 1GHz (2GHz)
Total Memory : 7GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 402MHz (804MHz)

Memory Module(s)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Micron 8HTF12864AY-800E1 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-4)

Video System
Video Adapter : NVIDIA GeForce 6150SE nForce 430 (Microsoft Corporation – WDDM) (4 PS3.0, 1 VS3.0, 128MB, PCI)

Graphics Processor

Storage Devices
WDC WD6400AAKS-65A7B0 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 596GB (C:) (D:) (N:)
Generic-Compact Flash (USB) : N/A (H:)
Generic-SM/xD-Picture (USB) : N/A (I:)
Generic-SD/MMC (USB) : N/A (K:)
Generic-MS/MS-Pro (USB) : N/A (L:)
SeagateFreeAgentDesktop 250GB (USB) : 233GB (J:)
TSSTcorp CDDVDW TS-H653Z (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices
HP (C:) : 544GB (NTFS) @ WDC WD6400AAKS-65A7B0 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
New Volume (D:) : 39GB (NTFS) @ WDC WD6400AAKS-65A7B0 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
FACTRYIMG (N:) : 13GB (NTFS) @ WDC WD6400AAKS-65A7B0 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Removable Drive (H:) : N/A @ Generic-Compact Flash (USB)
Removable Drive (I:) : N/A @ Generic-SM/xD-Picture (USB)
Removable Drive (K:) : N/A @ Generic-SD/MMC (USB)
Removable Drive (L:) : N/A @ Generic-MS/MS-Pro (USB)
Optical Drive (E:) : N/A @ TSSTcorp CDDVDW TS-H653Z (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : HP MCP61 LPC Bridge
LPC Legacy Controller 1 : Asus F8000
Audio Device : HP MCP61 High Definition Audio
Audio Codec : Realtek Semiconductor 888 High Definition Audio
Disk Controller : HP MCP61 IDE
Disk Controller : HP MCP61 SATA Controller
Disk Controller : HP MCP61 SATA Controller
USB Controller 1 : HP MCP61 USB Controller
USB Controller 2 : HP MCP61 USB Controller
FireWire/1394 Controller 1 : HP FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1
SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2

Printers and Faxes
Printer : Microsoft XPS Document Writer (600×600, Colour)
Fax : Microsoft Shared Fax Driver (200×200)
Printer : doPDF 7 Printer Driver (2400×2400, Colour)

Peripherals
Media Player : ()
Media Player : ()
Media Player : ()
Media Player : ()

Network Services
Network Adapter : NVIDIA nForce Networking Controller
Wireless Adapter 1 : 802.11n Wireless PCI Express Card LAN Adapter (802.11g (ERP), TKIP, 24Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 3.3

Performance Enhancing Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

Audio Devices

General Information
Device Name : Line In (Scarlett 8i6 USB)
Manufacturer : Microsoft
Version : 6.01
Product ID : 101 / 1

Specific Wave Information
Maximum Standard Sampling Bits : 16-bit
Maximum Standard Sampling Rate : 96kHz
Channels : 2

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Answered By 0 points N/A #138828

Error in Pro Tools 9

qa-featured

 

Hello,

 

I have done a home recording set up as well for myself and my experience sounds pretty close to yours. I think every step of the setup there was an issue, but in the end, with careful planning and care, it all came together.

 

Based on your information given I would start by….

1.) going to the website for your Focusrite interface to make sure you have updated drivers.

2.) make sure it is plugged in with a dedicated port on your computer, USB on interface to USB port on computer. No multi USB connectors.

3.) open your task manager and make sure you have plenty of resources available before doing any active recording. You don't want to have too much garbage running in the background while you are doing something as picky as recording digital music.

4.) next make sure you haven't over clocked your processor. Boot into your BIOS and decrease CPU multiplier by one. (If you have over clocked your processor you will know what I am talking about, otherwise overlook this step.)

5.) check to make sure you have a power supply that can handle the surge of power used by interacting with your interface. We ran into a myriad of issues over and over again with this when we were setting things up. I got a power supply that 'just' worked for what I was using. We found out that 'just' enough was not enough.

6.) Other than these things, I can't see anything else in your PC specs that would tell me that you definitely have an issue. When we didn't know what to do we would uninstall driver for interface and reinstall. Likewise we would uninstall our recording software and reinstall it as well, and yes it did make a difference.

 

Good Luck!

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