An error is preventing the photo or video from being displayed

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Hi

The Photo Gallery  in Windows Live  displayed the error “ An error is preventing the photo or video from being displayed” followed by the code error ”0×80010108” When I tried  to view an image file via the link in Start  > Recent Items or from Jump List.

But the exact same image opens just fine when I double click it.

What should I do to rectify this?

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Answered By 0 points N/A #181370

An error is preventing the photo or video from being displayed

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Please follow the below mentioned procedure to get rid of this error:

1. Go to Start and click on Run option.

2. Go to the registry settings by typing Regedit.exe and ok. Registry Editor will open.

Note: The registry consists of important settings that make your system to function normally. Wrong changes can cause harm to your system.

3. Go to the below mentioned key:

HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.bmp.15.4 shell open DropTarget

4. Right-click on DropTarget, and click Rename and prefix a hyphen so that it becomes "-DropTarget"

5. Repeat the steps for the following keys

HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.gif.15.4 shell open DropTarget

HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.ico.15.4 shell open DropTarget

HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.jpg.15.4 shell open DropTarget

HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.png.15.4 shell open DropTarget

HKEY_CLASSES_ROOT WindowsLive.PhotoGallery.tif.15.4 shell open DropTarget

6. Close the registry and restart your system. Try again and check if your are still facing this error.

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