Error opening installation log file

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ERROR_INSTALL_LOG_FAILURE 1622 There was an error opening installation log file. Verify that the specified log file location exists and is writable.

I'm trying to help a friend of mine setup Walmart music downloads. When the install begins, this message pops-up and the install fails;

Windows Installer

Error opening installation log file.Verify that the specified log file location exists and is writable.

The only option in the pop-up is to click ok and the install fails. I've checked in group policies under Windows installer and logging is enabled. I've never run across this problem before and I'm not sure where to look or what to do to fix it. I'm hoping someone here has seen this before or has an idea how to resolve it.

This machine is running WinXP Pro/SP1, upgraded from Win2K. Any help would be greatly appreciated.

 

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Answered By 0 points N/A #191053

Error opening installation log file

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Hello Nelson,

To resolve that issue, you will need to specify an environment variable such as %TEMP% on Microsoft Windows 95 or later. Make sure that you specify the variables in the Setup.ini file and not using the command line. You can specify the log file location in the Path statement of the Logging section of the Setup.ini file as follows:

[Logging]
Type=icewarmup
Path=%TEMP%
Template=Office %username%(*).txt

Regards,

Nicke

 

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