An error occurred while trying to uninstall Microsoft

Asked By 10 points N/A Posted on -
qa-featured

Hello,

I attempted the above to no avail, the issue isn't just isolated to the MSI service, it seems to be somewhere in the add remove programs not registering that the uninstall file is there and accessible when pulled from the Uninstall String registry key, using procmon from sys internals it has no issue finding the key under the Uninstall key and getting the display name etc. It even goes so far as to call a Create File on the uninstaller itself to verify it's there but then goes no further, I have attempted in safe mode under the true administrator and a separate test account just to be safe all giving the same error as below. Have any suggestion?

Professional Plus 2010 from the programs and Features list

Programs and Features

An error occurred while trying to uninstall Microsoft

Office Professional Plus 2010.It may have already been uninstalled.

Would you like to remove Microsoft Office?

Professional Plus 2010 from the programs and Features list?

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Answered By 0 points N/A #176149

An error occurred while trying to uninstall Microsoft

qa-featured

Hi

Don't worry. This is just a simple problem caused by timing related issues.

The solving steps are:

You may not know that your Microsoft has been successfully removed or uninstalled when receiving this error message.

Take a note that when you decide to restart your computer by clicking No in order to solve this problem, the error message will be gone.

Your problem now solved.

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