An error occurred in pinnacle no mp4 sound.

Asked By 20 points N/A Posted on -
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Hello experts,

An error occurred in pinnacle no MP4 sound. When I tried to open an MP4 file, it did play but I can’t hear any sound on it. I need to hear all the sound as a recording from a friend, I hope you can give me some ways on how will I be able to hear the sound.

Thank you.

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Best Answer by marsh watson
Answered By 0 points N/A #178947

An error occurred in pinnacle no mp4 sound.

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My dear friend,

Your MP4 sound problem can be solved. First, test your volume, then you test your MP4. If you think this problem is the software, you can reset it. If you think this problem is hardware, you can test your speakers or audio IC.

Thanks.

Best Answer
Best Answer
Answered By 0 points N/A #178948

An error occurred in pinnacle no mp4 sound.

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Hello Chloe Chylly,

Have you tried with some other video formats for the same issue? If this is the problem with all the formats then it might be the fault of some hardware or firmware of your device.

Regarding sound issue with MP4 format, I believe that Pinnacle saves the audio as separate WAV files. Check for these files in the same directory in which video files are.

To resolve the issue, also try putting the Menu sound on Stereomix 2.

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