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Type: Question
Author: Annarforster
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I have a form where I can select from drop-down lists, people pickers, and attachment fields. It also contains checkboxes. Every click while using this form gives me a critical error message that asks if I’d want to “Start Over” or “Close” it.

Does anyone have a simple solution so that I don’t have to contact administrators or support teams?

Critical Error

 
A Microsoft SharePoint Server State Service error occured while processing your
request. For more information, contact your server farm adminstrator.
 
Click Start Over to load a new copy of the form. If this error persists, contact the
support team for the Web site.
 
Click Close to exit this message.
 
Show error details
 
                                                                             Start Over    Close

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#

Hello Anna,

To resolve that issue, you will need to change the permissions of the Members groups for those sites. It is possible that there are permissions that are not available and therefore resulting into the error that you are getting. The state is not kept and as well the state service is throwing the error.

Do the following to fix the issue:

  • Locate the SharePoint Central Administration and then open it.
  • Next you will have to click on the Configuration Wizard and the launch theFarm Configuration Wizard.
  • Click next

The workflow will be started after that.

Regards,

Carl