Error with Microsoft Office Outlook

Error with Microsoft Office Outlook

Hello Michelle

The cause of this problem might be that Microsoft Outlook is trying to send signed or encrypted emails, but it does not have the required security certificate to perform this action or the certificate is expired.

If you are using Outlook 2003 then follow these steps:

1. Open Outlook.
2. From the Tools menu, select Options.
3. Click the Security tab.
4. Uncheck all of the options under Encrypted e-mail.
5. Click OK.
6. Close Outlook.
7. Open Outlook again.

If you are using Outlook 2007 then follow these steps:

1. Open Outlook.
2. From the Tools menu, select Trust Center.
3. Select E-mail Security (in the left menu).
4. Uncheck all options under Encrypted e-mail.
5. Click OK.
6. Close Outlook.
7. Open Outlook again.

Hope this would resolve the problem.

Best Regards

Arseno