Error Messages suddenly appeared on Exchange 2000 IM

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We are using the Exchange 2000 IM for some months and it was working properly.

Suddenly it started to send error messages, such as: ‘Exchange Instant Messaging Sign in failure’; ‘The e-mail address is not matching with username and password’; ‘Confirm the typed username and password’.

We have not done any changes in the network.

There are no any errors seen in the event viewer of IM and Exchange Server.

If anybody had this type of problem before and has solved it,

Please share.

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Best Answer by Perry Deborah
Answered By 0 points N/A #93301

Error Messages suddenly appeared on Exchange 2000 IM

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Try the following fix:

  1. Start Windows Explorer, and then locate the ExchsrvrBIN folder.
  2. After that you will need to right-click the BIN folder, and then click Properties.
  3. Locate the Security tab and click on it.
  4. Locate the  Name list, and from there click on Authenticated Users.
  5. The next step will be to verify that the Authenticated Users group contains these permissions:

    • Read & Execute
    • List Folder Contents
    • Read
  6. After you have given the correct permissions, you will click OK.
  7. And then you will click OK.
  8. Last but not least, restart the computer.

Experttechvy

 

Best Answer
Best Answer
Answered By 0 points N/A #93302

Error Messages suddenly appeared on Exchange 2000 IM

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A red "X" may be displayed when you are using Exchange 2000 and it may appear over the instant messaging icon on the test page. This means that the session is logged off.

If you attempt to log on to Exchange 2000 Instant Messaging again, you may receive an error.

If you want to log on by using the same user name and a same password, you may do so at a later time and you may be able to log on successfully.

If both “Exchange 2000 Server" and the “Instant Messaging Service" are installed on the same computer, this problem will occur.

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