Error message shown while trying to use merit software

Asked By 20 points N/A Posted on -
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Hi all,

I always use merit software for work. A few days ago, when I was trying to use merit software, I received the following error message. "Waiting for network clearance." I need a solution for this message. Help me please.

Thanks.

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Answered By 0 points N/A #154077

Error message shown while trying to use merit software

qa-featured
Hello Ms. Rebecca,
 
I'm trying to give you some solutions for your problems.
 
When that message appears?
 
If this message appears when you start a component before you see a list of classes and student names, that means you haven't granted students Write access to the student records folder.
 
If this message occurs after you have seen a list of classes and student names, then you haven't students Read or Write permission access to the folders where the software installed.
 
This message may also occur if a the client doesn't recognize the location of the server where the software is installed. The client and server must connect to the network drive in the same way. Example, if the software installed in folder R:/apps/merit, client must also look for R:/apps/merit, not S:/server/merit or Server/merit.
 
This message might also occur when installing newer merit programs on a server with older merit programs on it.
 
If this is the source on the problem, delete any Merit recorded files with. MAV extension restarted the application. If you choose to delete the Merit record files, note: please empty the recycle bin before the start the software again.

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