Error message during the installation of Avira Antivirus Personal

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Hello,

I am getting an error message during the installation of Avira Antivirus Personal. I uninstalled the program and again installed the Antivirus but the same error message appeared. Can anyone provide me the solution to fix this error?

I would be really grateful to you.

The installation of the LSP failed. AntiVir MailGuard and AntiVir WebGuard therefore cannot be installed. We recommend that you repair the LSP stack and then reinstall AntiVir MailGuard and AntiVir WebGuard via the user-defined installation.

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Answered By 0 points N/A #181228

Error message during the installation of Avira Antivirus Personal

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Hi Manuel,

 

You can try the following instructions given below.

Step 1: Click "Start" then click "All Programs" then right click the "Command Prompt" and choose "Run as Administrator"

Step 2: You need to type this in Command Prompt "netsh Winsock reset" then hit "Enter".

Step 3: Reboot your computer then go to Control Panel go to "Programs" then "Program and Features" select the Avira.

Step 4: At the top of the screen you can see the "Change" you need to click it.

Step 5: Click the "Modify" then select all the check box and hit "Next".

Step 6: After that Reboot your computer.

You can also try this:

Step 1: Go to C: > Program Files > Avira > AntiVir Desktop then selects the "HBEDV. key" and save it to your documents.

Step 2: You need to uninstall the "AntiVir" by going to Control Panel > Programs > Programs and Features

Step 3: You need to reboot your computer and download the AntiVir Registry Cleaner.

Step 4: Download the AntiVir 10 then installs it to your computer by the use of HBEDV. key

Step 5: Reboot your computer then update the AntiVir

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