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Category: Security
Type: Question
Author: Azhariqbal73
Your rating: None Average: 5 (13 votes)

Honorable,

I want to uninstall the AVG free but it is neither uninstalled nor works, should i reinstall windows or is there any solution without reinstalling the operating system, found me solution please.

Error file is attached here with, see it to know the details.

AVG product not installed, uninstallation request ignored.-0xE001D02B

Severity: Error

Error code:0xE001D02B

Error message: AVG product not installed, uninstallation request ignored.

Additional message: AVG Installer - Product not installed, uninstallation request ignored. 

Context: Initialization.

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#

Dear azhariqbal73,
 
AVG free, you may say is not a solution to virus, it is a virus itself. You cannot uninstall in the case you have mentioned, in this case you should treat AVG like a virus itself and you should kill it. I am providing a link below, download it here and run it. This process will completely remove AVG from your PC.
 
 
You don't need to reinstall the operating system.

# (Solution Accepted)

Hello,
 
For most security applications there are residual files that remain even after the standard uninstallation has been done. These are the files that are causing your problem. To solve the problem there are tools available to clean up the remaining AVG files. One such tool is the appremover which available for a free download on this link: http://www.appremover.com. Download the tool and follow the wizard to completely uninstall the AVG files.
 
AVG have also provided a tool for the same and its available here: http://www.avg.com/ww-en/utilities.
 
To solve the problem manually without downloading the uninstallers, search and remove the following files.
 
Windows XP:
 
C:\Program Files\AVG or C:\Program files(x86)\AVG (for 64bit OS)
C:\Documents and settings\All users\Application data\AVG8
C:\Documents and settings\All users\Application data\AVG9
C:\Documents and settings\All users\Application data\AVG10
 
Windows Vista/7:
 
C:\Program Files\AVG or C:\Program files(x86)\AVG (for 64bit OS)
C:\ProgramData\AVG8
C:\ProgramData\AVG9
C:\ProgramData\AVG10
C:\Users\<user>\AppData\Roaming\AVG8
C:\Users\<user>\AppData\Roaming\AVG9
C:\Users\<user>\AppData\Roaming\AVG10
 
Once you remove the files, restart your computer. You should able to now install a new antivirus. Hope I have been of assistance.

#

Hello Azhariqbal73,

First of all try these steps and try to uninstall in a normal way. Please remove this file from AVG program folder.

In case of 32 bits systems

"C:\Program Files\AVG\AVG8\avgoff2k.dll"

In case of 64bit systems

"C:\Program Files (x86)\AVG\AVG8\avgoff2k.dll")

Now try to uninstall again, its better if you reboot before uninstalling.

Second if that do not work on your PC than only one way left for you and that is download an uninstaller and use that. In this below link there is an uninstaller which can help you.

http://techdows.com/2010/10/download-avg-2011-removal-tool.html

Thank you,

Riley weaver.