Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032

Asked By 10 points N/A Posted on -

I downloaded and installed Adobe Digital Edition completely. However, on opening the program, it executed an “Error Activating” below. I uninstalled it and reinstalled it again alongside rebooting the system.

This did not fix the problem and still it did not open.

What should I do to fix this problem?

Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032

Answered By 0 points N/A #149350

Error Activating: E_ADEPT_IO ActivationServiceInfo Error%20#2032


Hello Kim,

It is more likely that your system clock that is used dating the request is more than six hours off, and therefore you will need to rectify that. In case you reset your clock to a correct time, you should not get this problem.

Otherwise try using the following workaround:

  • You will need to close Digital Editions, and after that rename My Digital Editions folder to My Digital Editions, and then Save it.
  • After that you should try forcing re-activation:
  • Just go to Start, and then Run.
  • After that type regedit, and then find the following key: HKEY_CURRENT_USERSoftwareAdobeAdept
  • You will need to choose Adept , Edit and then Delete to delete that key.
  • After that you should open Digital Editions and then activate it using the same Adobe ID as before.
  • And then go to Library and then Add Item to the Library, and then try adding the books from Saved My Digital Editions folder.



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