Error 2869 in installing LD 7.3.1 on Server 2008 R2
We failed trying to install LD 7.3.1 on Server 2008 R2 in this morning.. We've looked thoroughly through the forum and applied all the tricks but still getting the 2869 error. We are logged in as Admin and running the MSI as Administrator, even tried via elevated command prompt.
Touchpaper Software key is in registry under wow6342node
IIS 6 Mgmt Compatibility is installed
All Roles Services installed as advised
IIS Authentication permissions set as advised
msi run via msiexec /i
AV software switched off
UAC switched off
Installing to default locations
The MSI log files show it fails here (full log attached):
Action 10:33:53: PublishProduct. Publishing product information
Action 10:33:53: CiLinkingService.Rollback.
Action 10:33:53: CiLinkingService.Install.
DEBUG: Error 2869:
The dialog ErrorDlg has the error style bit set, but is not an error dialog
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869. The arguments are: ErrorDlg, ,
MSI (c) (44:00) [10:33:57:134]: Product: LANDesk Service Desk — The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869. The arguments are: ErrorDlg,
Help is needed. Thanks in advance.