Error 0x80043800 on SAP Crystal Reports 11.5

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I am unable to use the application SAP Crystal Reports 11.5. I tried to open and save all the parameter fields but was not successful. When I tried to do a refresh, a pop-up message came in saying failure to do prompting. And also, an unexpected error came in with an error source: prompt.dll Error code: 0x80043800. What must I do? I will appreciate if anyone can help me.

Answered By 0 points N/A #106891

Error 0x80043800 on SAP Crystal Reports 11.5


That error is caused by a firewall that is between the Crystal Reports and the  Business Objects Enterprise application that you may be having on your system and therefore preventing the LOV from bringing back the data. To resolve the issue, you will need to do the following:

  • You will need to turn off or disable the firewall on your computer.
  • You can alternately specify a CORBA port by using an updated version of CRLOV.DLL so that it will let you choose one port for CORBA to use. And then you will obtain the appropriate file by doing the following:
  • You will need to download the file update from the Downloads area of the web site.
  • And then you will open C:Program FilesCommon FilesBusiness Objects3.0javacrconfig.xml in a text editor.
  • And then locate the <DataDriverCommon> section and then add <BOEOrbPort>n</BOEOrbPort> where n represents the number of the desired inbound port to use for CORBA.
  • Thereafter you will need to enable that port on the firewall so that it will accept inbound traffic.

-Thompson Locker


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