Error 0x8004010e occurred while hotmail connector in Microsoft Outlook 2010

Asked By 10 points N/A Posted on -
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Hi Experts,

Microsoft Outlook 2010 has encountered a problem. While installing Hotmail connector I received the error message.
 
It is indicating an unknown error and the error code: 0x8004010e. Have you any idea for the error code?
 
I visited several sites but found no remedy. 
 
Please help to solve it.
 
Thanks a lot.
 
An unknown error occurred, error code:0x8004010e
 

List of friends could not be recovered.

An error occurred during the request made to the instant messaging server. Click Retry to request again the list of friends.

Retry

 

 

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Best Answer by Luker Malcom
Answered By 0 points N/A #138697

Error 0x8004010e occurred while hotmail connector in Microsoft Outlook 2010

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Hello Albert,

The cause of the error you are getting is quite simple: the firewall is blocking the traffic. Therefore you will need to turn off the firewall, and then after that reconfigure your Outlook account. The installation should be able to complete successfully after that. Don’t forget to turn the firewall back on again.

Regards,

Nicke

Best Answer
Best Answer
Answered By 0 points N/A #138698

Error 0x8004010e occurred while hotmail connector in Microsoft Outlook 2010

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Fixing error 0x80041059 is possible by just reconfiguring your Outlook email account without your firewall on. After reconfiguring, you can turn your firewall back again. If you are getting this error upon adding the account, enable the inbound rule in Outlook. This allows all traffic to port 6004.

Another option that you can try is to remove Outlook Connector then reload it again. This work for some users who also got the same error like you did.

If any of these solutions fail, the last resort you can do is to uninstall and re-install Outlook on your computer.

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