Encounters an error while trying to reinstall Outpost Firewall Pro

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Hi Experts

I want to reinstall Outpost Firewall Pro but I face this error that says a previous version of the same is present in the system and that this must be uninstalled to setup the new version. I had downloaded a new copy of the installer from Agnitum. I also verified that I had been uninstalling the software from a user account with administrative privileges. I am using windows XP Home Service pack 3 and Avast antivirus on my desktop. Can someone guide me to complete the installation properly please? Thanks a lot for your help.

Setup has detected that outpost firewall pro drivers are still

present in system. Please uninstall previous version, reboot, and

run setup again.

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Answered By 0 points N/A #179745

Encounters an error while trying to reinstall Outpost Firewall Pro

qa-featured

Hi Samuel,
The error can be resolved by following the steps mentioned below:
1) Click 'Start', select 'System settings' option
2) Select 'Configuration', click 'Export' option from the list
3) Backup all the system files present before entering the safe mode
4) Restart the computer and press F8 key on the keyboard
5) Select the option in the 'Windows Advanced Options' menu
6) When the boot menu appears, select the 'clean.exe' file
7) Run the 'clean.exe' file and reboot the computer

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