I am encountering a blue screen error on my laptop. Help me please. So badly need help on this error. I was just working on something using my laptop the other day when suddenly my screen turned to blue.
The error message is "A problem has been detected and windows has been shut down to prevent damage to your computer." It says to restart it, if this is the first time I've encountered it. I tried to restart it but eventually had encountered the blue screen error again. It also mentioned to check if there were any new installations made to ensure that it was installed properly.
The thing is, I didn't install any new software nor a hardware to the laptop. I am not that techyv that is why I do not install too many softwares to my laptop. My laptop is Dell and has been using it for two years already. All my files needed for work is in my laptop that is why I need it fixed badly.
I do not know if it is caused by Windows or the laptop itself. I do have an anti-virus so I am hoping that it is not caused by a virus. I hope there would still be a remedy on this kind of error. Thanks and hoping to hear a positive advice on this.
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Blue screen error is one of the most unusual errors found on Windows operating systems. Every time this happens, you have to reboot your computer to prevent or minimize occurrences of the blue screen error.
Solution 1: System Restore
Solution 2: Fixing blue screen error and other hard drive issues:
Solution 3: Most reason for that is having a problem in your memory RAM:
Clean your memory RAM.
Follow these steps:
Solution 4: Reinstall computer's display adapters.
Solution 5: Windows Update:
Solution 6: Viruses can make the cause of blue screen. Some of anti-virus cannot detect viruses:
And make sure that your anti-virus is updated. You have to update it regularly.
Solution 7: Some of the main reason is about hard disk drive and I have one suggestion for you to do:
Try to check your hard drive by connecting to other laptop. If blue screen doesn't show up. Go back up all your important files. Then when you already backup your files. You're going to reformat your computer without worrying about your important files.
Solution 8: Look and Detect Corrupted Files:
Here's the steps:
Solution 9: Registry Cleaner.
Here are the steps:
Solution 10: System Configuration Utility.
I'm hoping that these solutions can help your problem.
Hi Michelle,
The only thing you can do on it is to recover the file or documents that you mentioned above.
Blue Screen can be determined in many ways.
Its either the RAM is not working or broke.
There's a problem in its Desktop Screen.
Or The HDD is Corrupt.
This are the reason why a blue screen occur in your computer.
My only solution to fix the problem is to use PARTED MAGIC.
But first you need to make the software an ISO and BOOTABLE like your WINDOW Operating System.
The difference with this software is, This can be RUN without using any H.D.D.
This also can be used to DELETE unwanted files or software VIRUS in your Hard Disk.
IF the FILES you want to RECOVER is very important, then you need a TECHNICIAN near your place that can assess you in making the PARTED MAGIC bootable. And I guess you need some guidance on it.
PARTED MAGIC can be downloaded in the link below:
http://sourceforge.net/projects/partedmagic/
Click the item encircled above to DOWNLOAD.
After Downloading. Follow the steps to finish the download.
Burn it in DVD or you can used your USB to make it an BOOTABLE DEVICE.
This LINK below will GUIDE you to install the SOFTWARE using the USB.
http://linhost.info/2010/06/how-to-create-a-parted-magic-bootable-usb-flash-drive/
Now, try to RUN it in your DVD rom.
This below is the features when it actually runs the system.
The above pointed is where you can find your DOCUMENTS and FILES in your Hard Disk.
Save it in your USB.
I hope this will help you to save your DOCUMENT.