Encountered error 2869 when installing Pocket GiftSaver XL on Pocket PC

Asked By 0 points N/A Posted on -

Gurus, please help

I was installing the software Pocket GiftSaver XL on my Pocket PC when I encountered an installation error with code 2869. I have removed the previous version of the software already. 

Anyone can provide advice on how to install this software properly?

See the error message below.  Thanks in advance.

Pocket GistSaver XL                         

        The installer has encountered an unexpected error

         installing this package. This may indicate a

         problem with this package. The error code is 2869.



Answered By 0 points N/A #88647

Encountered error 2869 when installing Pocket GiftSaver XL on Pocket PC


This error showed  because of UAC (user access control) feature of Windows Vista. So question arises here that  what is user access control, To make it  short,  if you are defined it as an administrator on the window Vista  you are not able to install it.  Because you are only temporary granted administrator privileges when running program. However there is MSI Custom Actions that interact with this system and also require  administrative privileges that will fail to run because of MSI Custom Actios  will impersonate by default. So for the solution this is possible to mark Custom Actions as msidb Custom Actions Type NO Impersonate in MSI. So it can edit with  MSI with ORCA and patch Custom Actions table updating Type column to be msidb Custom Actions Type NO Impersonate  according to the Custom Action In-Script Execution Options table. Usually it will be enough to add 1024 to the Type column in the Custom Actions for Custom Actions of install, uninstall, rollback and commit.

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