DVD drive disappears and do not work

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On my desktop computer, DVD rom works well. But, sometimes while working with DVD drive, the drive stops responding and DVD drive disappears from my computer area. The working red light of my control box remain on after the DVD disappears. The light do not off and on depending on actions. The DVD stops working totally. Sometimes the problem goes away if computer is restarted and sometimes not.

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Best Answer by abdul wahab
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Answered By 0 points N/A #85876

DVD drive disappears and do not work

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first of all you check the power cable and data cable, either both are rightly plugged in. If problem not solves perform the following functions on your desktop

go to "my computer's" properties, then click hardware, select device manager. in device manager menu right click on dvd/cd-rome drives and select scan for hardware changes.

my computer ——–properties——-hardware——-device manager———dvd/cd-rome drives——scan for hardware changes.

Answered By 0 points N/A #85877

DVD drive disappears and do not work

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You might have installed another hardware device and the power supply doesn't give the right amount of wattage to you DVD ROM. It is the best to calculate all of your device wattage and see if your power supply can support such load.

Now in case the power supply meets its requirements, then try replacing your cables attached to the motherboard and the DVD ROM it might be the reason while it failing. Also try other ports on the motherboard, don't just stick to one port.

If the problem still exist, then you have to option to replace it or bring to a technician or you can do it yourself repair of the DVD ROM. If the warranty is still available, I suggest you have it replaced by the store where you bought it.

Answered By 0 points N/A #85878

DVD drive disappears and do not work

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Most hardware problems are caused by damaged or outdated drivers. To solve this problem try this:

WINDOWS XP

1.       First verify that the CD/DVD drive has power.

2.       Click Start>Run>type regedit then click OK.

3.       Locate and then click the following registry subkey: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

4.       In the right pane, click UpperFilters.Don’t touch an UpperFilters.bak registry entry. If you do not see the UpperFilters registry, then you might have to remove the LowerFilters registry entry.

5.       On the Edit menu, click Delete.

6.       Confirm the deletion by clicking Yes.

7.       Exit Registry Editor.

8.       Restart the Computer.

WINDOWS 7 OR WINDOWS VISTA

1.       First verify that the CD/DVD drive has power.

2.       Click Start then Click All Programs.

3.       Click Accessories, and then click Run.

4.       Type regedit, and then click OK.If prompted type password then click Allow.

5.       In the navigation pane locate then click the following subkey:

6.       HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

7.       In the right pane, click UpperFilters.Don’t touch on the UpperFilters.bak registry entry.  If you do not see the UpperFilters registry, then you might have to remove the LowerFilters registry entry.

8.       On the Edit menu,click Delete.

9.       Confirm the deletion by clicking Yes.

10.   Exit Registry Editor.

11.   Restart the computer.

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