Downloaded PDF File Stopped Working

Asked By 0 points N/A Posted on -
qa-featured

I downloaded a PDF file from my email which is about 400KB in size only. I open it and tried to read it but it just crashed and stops working. I posted the screenshot of the error that I received.

Adobe Reader

Error signature

szAppName: AcroRd32.exe          szAppVer: 10.1.1.33          szModName: hungapp

szModVer: 0.0.0.0          offset: 00000000

Reporting details

This error report includes information regarding the condition of Adobe Reader when the problem occurred, the operating system version and computer hardware in use, and the Internet Protocol (IP) address of your computer.

We do not intentionally collect your name, address, email address or any other form of personally identifiable information. However, the error report may contain customer-specific information in the collected data files. While this information could potentially be used to determine your identity. if present, it will not be used.

The data that we collect will only be used to fix the problem. If more information is available, we will tell you when you report the problem. This error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes.

To view technical information about the error report, click here.

To see our data collection policy on the web, click here. Close

Close

I don’t understand this type of error. I tried to download again the same file but the same error appears. Is the file corrupted or damaged? Please send me some help.

SHARE
Answered By 10 points N/A #111143

Downloaded PDF File Stopped Working

qa-featured

There is a virus in your attached file that is distrubing your network security. It is also accessing info form the computer. In this case you need to suddenly take these actions:

  • Remove the file you just uploaded.
  • Run a full virus scan to your computer.
  • If you are getting some error in other applications then you need to run your computer in safe mode and need to perform a system restore point.
  • You need to configure any system error if you found on your system.

I hope you will be able to solve your problem.

Now to open your file take it to online document viewer and that will help you to see your file. If some virus is found in your file then you will be able to see that and you can then remove that form your computer.

Michel joran.

About michal joran
Questions
2
Answers
259
Best Answers
32

Installation of Maemo Osso Screenshot Tool Failed

Previous

Error Running RFID Demo Software of ez430-TMS37157

Next

Related Questions