DNS 11.5 showing error when repaired by using original DVD repair facility
Can anyone help with this problem? I repaired my edition of DNS 11.5 using the original DVD repair facility (DNS 11). When I switched on the computer, I was taken through the process of installing a “critical patch” which was the original upgrade to the DNS 11.5. After the patch had finished downloading, the install shield comes up and the computer was inactive for some time.
I got this error message finally” This utility could not find a qualified Dragon NaturallySpeaking product to patch” I have tried severally to apply the patch while Dragon is still open but I am instructed to shut it down which taken time before I receive the same error message. I cannot get support from the Nuance technical support because my grace period expired long ago.
This utility could not find a qualified Dragon NaturallySpeaking product