N/APosted on - 07/06/2014
I have purchased Nokia Lumia 1520 recently. It was working simply great so far. Suddenly today the display gone dark and I couldn't see anything on the phone. It may not be a problem with the charge because just a few minutes back it was fully charged. When I press the power button the navigation buttons are getting turned on for sometime, but the display screen is remain dark. Is this the problem with the screen or display card or something in it? Any help please?
Thanks a lot!
Display problem with Nokia Lumia 1520
Hi Kenneth P Lewis,
I'm sorry to hear about the problem you are facing. You need to soft reset or hard reset your device. The hard reset will delete what you added to the phone, so ensure you back up your information. Follow the steps below for resetting your phone:
1. Press the volume buttons and lock/power button down for approximately 10 seconds for the soft reset.
2. Press the volume buttons, lock/power button and camera button for a hard reset.
3. If none of these worked please let a certified technician repair the phone as it could be a deeper matter.
This should help.