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Hello

When I start to join to my dial-up connection, always i see a message; it says "Registering your computer on the network"

I find error 720: a connection to the remote computer could not be established.

Then I contact with my isp, and the problem shows to be on my side, not theirs.
In following screenshot, you can find the yellow-marked adapters and these adapters have errors: Windows cannot load the device driver for this hardware.

The driver may be corrupted or missing. (Code 39)

What is the solution of this? Please help. Thanks in advance.

Error: Error 720: a connection to the remote computer could not be established.

Error 39:Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

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Submitted by Carl Jack on Thu, 2012-08-09 16:15. Comment Id: 76633

Hallo Doretha,

To solve this issue, you might need to make sure that you have assigned an IP address range to the VPN server using the following procedure:

  • On your computer go to Network and Sharing Center  and then choose Change Adapter Settings.
  • Locate Incoming Connection and right click on it.
  • Next you will need to click on the Networking tab and double click on the Internet Protocol Version 4 (TCP/IPv4) checkbox.

  • Click on the Specify IP addresses option and then type an IP range that is in line with your current router setup.
  • Once you are through with the above steps the dial up error should disappear.

Regards,

Carl

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