Device not recognized with Fujitsu ScanSnap iX500 Scanner
I recently bought the scanner Fujitsu ScanSnap iX500 Scanner, at least a month already. I am so busy that I just installed it yesterday. I just took it out from the box. Properly set up everything and turned on my computer. I tried to install the software and driver for it. Knowing that everything is according to the instructions. I tried to run a document to be scanned with it, nothing happened. I can find the software where to process the scanning options, but the scanner is not responding. I tried to unplug the connection and plugged it back in and keeps on saying “USB device not recognized.” Can you give me ways to resolve this issue?