Desktop having issues with keyboard and mouse

Asked By 20 points N/A Posted on -
qa-featured

Hi there,

I recently bought a new PC(HP Compaq 6300 Pro), then installed a wireless mouse and keyboard , I started getting these frequent freezes when using the wheel on the mouse to scrolling which are forcing a restart to restore the computer in a working order, after unplugging the mouse, the system seems to work well, how can I resolve this? What could be causing such problems?

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Answered By 0 points N/A #199553

Desktop having issues with keyboard and mouse

qa-featured

Hi,

You are facing a common problem, you need to go for mouse properties from control panel, then select 'wheel' option, set you options, then go ahead with 'hardware' option & install driver again. Then restart your PC. You problem will be resolved.

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