Desktop cannot access the internet but I can ping

Asked By 230 points N/A Posted on -
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Check your LAN card, if you are using a DHCP or OBTAINED.  If settings  are obtained, it needs to key in the IP address, Gate way and the DNS what your ISP provider gave.

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Best Answer by dholp
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Answered By 120 points N/A #89534

Desktop cannot access the internet but I can ping

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If you can ping the gateway, it means the problem lies in the DNS.  Try to check through pinging the same way, you did in your gateway.  

If it still does not work,  check your modem or router if  both are ok. If the problem persists, the problem lies in your ISP provider or you have been disconnected.

Answered By 0 points N/A #194840

Desktop cannot access the internet but I can ping

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To solve your current problem

Answered By 0 points N/A #194841

Desktop cannot access the internet but I can ping

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Hi Adsanar,

To solve your current problem, you have to contact your ISP provider. You need your IP Getaway and DNS. Set up your LAN settings with the IPS-provided Getaway, DNS, and user ID and password. After you complete the entire setup, restart your PC, then your PC will ready to connect to the internet.

Thanks.

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